In response to the iPhone 4 "Antennagate" crisis, Steve Jobs assembles a team of marketers, PR people, and advisors to figure out what to do. They settle on a straightforward approach where Jobs addresses the issue at an event and lays out the data, acknowledging that the phone is not perfect.
The utility worker who found Jamie Fraley's phone was located a mile and a half from her apartment complex. Her friends continue to call her phone and finally get an answer on the final attempt.
Ed Catmull, the co-founder of Pixar, recounted in a podcast his experience of negotiating the acquisition of Pixar by Disney and the pros and cons that had to be considered in the process.
The speaker tells a story about how people appreciate genuine interest and helpfulness without expecting anything in return when networking. He also mentions a curious incident while listening to the podcast under the covers.
The lack of a record in non-written communication creates slippage, causing people to forget tasks. Having clear tasks defined for each person on the call can improve communication.
A snippet from an unnamed podcast discusses phone calls and charges, and also briefly mentions the names of individuals involved in the conversation. However, the speaker opts not to mention names as they are recording and prefer to discuss in person to retain confidentiality.