The issue of disinformation in social media platforms has led to unilateral polarization in politics. While one side suggests shutting down free speech, the other argues for the importance of balancing perspectives to avoid editorial control.
There are ways for social media platforms to improve the quality of information people receive, such as eliminating bot accounts and requiring users to verify their identity. The business model of social media platforms, which is driven towards clicks, has blurred the line of integrity for sources of information.
The US needs to think about developing a strong data regime to compete with China and rein in big tech firms that are playing a role with social media that is counter to America's interest. There is also a need to create accountability for social media to act as a marketplace of ideas rather than a platform for one-sided narratives.
The idea of bringing free speech to social media platforms like Twitter is not as simple as it sounds. Buying a platform like Gab is not the solution since it goes beyond censorship and faces issues with technology giants like Apple and Google who do not allow free speech.
With Jack Dorsey stepping down as CEO of Twitter, concerns have arisen that the social media platform may become even more censored under new CEO Parag. Last year, Parag stated that Twitter does not need to follow the First Amendment in its content moderation policy, leading to fears of censorship on a range of issues.
The labeling of misinformation is often influenced by personal biases and can be counterproductive to healthy conversations. Balancing free speech with the management of ongoing conversations is a challenging task and requires a deeper understanding of human dynamics.