Chapter
Clips
Tandis, a speaker on healthcare, discusses the common problem of poor customer service in the industry and highlights the frustration individuals experience when having to make appointments and deal with unpleasant staff members.
00:00 - 00:52 (00:52)
Summary
Tandis, a speaker on healthcare, discusses the common problem of poor customer service in the industry and highlights the frustration individuals experience when having to make appointments and deal with unpleasant staff members.
ChapterA Visit to the Doctor's Office
Episode#AIS: The Lanby's Tandice Urban on solving healthcare's customer service problem
PodcastAll-In with Chamath, Jason, Sacks & Friedberg
This podcast describes the experience of waiting at a doctor's office for an appointment, including the atmosphere of the waiting room and the process of being called back.
00:53 - 01:23 (00:30)
Summary
This podcast describes the experience of waiting at a doctor's office for an appointment, including the atmosphere of the waiting room and the process of being called back.
ChapterA Visit to the Doctor's Office
Episode#AIS: The Lanby's Tandice Urban on solving healthcare's customer service problem
PodcastAll-In with Chamath, Jason, Sacks & Friedberg
Waiting, changing, and small talk can add up to an all-day affair at the doctor's office, leaving little time for actual questions about your health.
01:23 - 02:27 (01:04)
Summary
Waiting, changing, and small talk can add up to an all-day affair at the doctor's office, leaving little time for actual questions about your health.