Chapter
The Art of Apologies
43:14 - 50:43 (07:29)
The speaker discusses the factors needing consideration while delivering an apology, giving examples of what to avoid and the approach that can be taken to make your apologies effective.
Clips
Understanding why people see things differently can help when interviewing candidates.
43:14 - 47:01 (03:47)
Summary
Understanding why people see things differently can help when interviewing candidates. By creating a job post on LinkedIn Jobs, businesses can reach a wider network to find the right fit for their team.
ChapterThe Art of Apologies
Episode#532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge
PodcastThe Tim Ferriss Show
Avoiding tough conversations can contribute to festering problems.
47:01 - 48:44 (01:42)
Summary
Avoiding tough conversations can contribute to festering problems. Instead of focusing on assigning blame, try to shift the conversation towards exploring each party's contributions and finding a way to move forward together.
ChapterThe Art of Apologies
Episode#532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge
PodcastThe Tim Ferriss Show
In this episode, the host and guest discuss what makes an apology effective or ineffective, and why the content of an apology may not always be the most important factor.
48:44 - 50:43 (01:59)
Summary
In this episode, the host and guest discuss what makes an apology effective or ineffective, and why the content of an apology may not always be the most important factor.