Episode

#566: John List — A Master Economist on Strategic Quitting, How to Practice Theory of Mind, Learnings from Uber, Optimizations to Boost Donations, the Primitives of Decision-Making, and How Field Experiments Reveal Hidden Realities
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2:26:00
Published: Wed Jan 26 2022
Description

John List — A Master Economist on Strategic Quitting, How to Practice Theory of Mind, Learnings from Uber, Optimizations to Boost Donations, the Primitives of Decision-Making, and How Field Experiments Reveal Hidden Realities | Brought to you by Athletic Greens all-in-one nutritional supplement, Four Sigmatic mushroom coffee, and Allform premium, modular furniture. More on all three below.John A. List (@Econ_4_Everyone) is the Kenneth C. Griffin Distinguished Service Professor in Economics at the University of Chicago.His research has led to collaborative work with several different firms, including Lyft, Uber, United Airlines, Virgin Airlines, Humana, Sears, Kmart, Facebook, Google, General Motors, Tinder, Citadel, Walmart, and several nonprofits. For decades, his field experimental research has focused on issues related to the inner workings of markets; the effects of various incentives schemes on market equilibria and allocations; how behavioral economics can augment the standard economic model; early childhood education and interventions; and, most recently, on the gender earnings gap in the gig economy (using evidence from rideshare drivers). His research includes more than 200 peer-reviewed journal articles and several published books, including the best seller he coauthored with Uri Gneezy, The Why Axis: Hidden Motives and the Undiscovered Economics of Everyday Life, and his new book, The Voltage Effect: How to Make Good Ideas Great and Great Ideas Scale.List was elected a member of the American Academy of Arts and Sciences in 2011 and a fellow of the Econometric Society in 2015. He received the 2010 Kenneth Galbraith Award, the 2008 Arrow Prize for Senior Economists for his research in behavioral economics in the field, and was the 2012 Yrjö Jahnsson Lecture Prize recipient. He is a current editor of the Journal of Political Economy.Please enjoy!This episode is brought to you by Four Sigmatic and their delicious mushroom coffee, featuring lion’s mane and chaga. It tastes like coffee, but it has less than half the caffeine of what you would find in a regular cup of coffee. I do not get any jitters, acid reflux, or any type of stomach burn. It’s organic and keto friendly, plus every single batch is third-party lab tested.You can try it right now by going to FourSigmatic.com/Tim and using the code TIM. You will receive up to 44% off on the lion’s mane coffee bundle. Simply visit FourSigmatic.com/Tim. If you are in the experimental mindset, I do not think you’ll be disappointed. *This episode is also brought to you by Allform! If you’ve been listening to the podcast for a while, you’ve probably heard me talk about Helix Sleep mattresses, which I’ve been using since 2017. They’ve launched a new company called Allform, and they’re making premium, customizable sofas and chairs shipped right to your door—at a fraction of the cost of traditional stores. You can pick your fabric (and they’re all spill, stain, and scratch resistant), the sofa color, the color of the legs, and the sofa size and shape to make sure it’s perfect for you and your home.Allform arrives in just 3–7 days, and you can assemble it yourself in a few minutes—no tools needed. To find your perfect sofa, check out Allform.com/Tim. Allform is offering 20% off all orders to you, my dear listeners, at Allform.com/Tim.*This episode is also brought to you by Athletic Greens. I get asked all the time, “If you could only use one supplement, what would it be?” My answer is usually AG1 by Athletic Greens, my all-in-one nutritional insurance. I recommended it in The 4-Hour Body in 2010 and did not get paid to do so. I do my best with nutrient-dense meals, of course, but AG further covers my bases with vitamins, minerals, and whole-food-sourced micronutrients that support gut health and the immune system. Right now, Athletic Greens is offering you their Vitamin D Liquid Formula free with your first subscription purchase—a vital nutrient for a strong immune system and strong bones. Visit AthleticGreens.com/Tim to claim this special offer today and receive the free Vitamin D Liquid Formula (and five free travel packs) with your first subscription purchase! That’s up to a one-year supply of Vitamin D as added value when you try their delicious and comprehensive all-in-one daily greens product.*What is a clawback incentive, and how has John found it useful as a father of eight children? What other incentives have proven to be effective social tools in the real world? [07:44]The side effects of modifying or removing incentives, how incentive durability is measured, and why getting human beings to take on short-term inconveniences for long-term but far-off rewards can be troublesome. [15:23]John details his extensive work researching the science of charitable giving and tipping (particularly with ridesharing) and what he’s discovered over time. [22:33]Why the ability to publish his work in academic journals was the deciding factor in John’s acceptance of a job at Uber over Amazon, and what research had to say about the efficacy of tipping ranges in user interfaces. [35:07]What data says about customer service and the power of apologies, and the consequences of allowing such data to be published in academic journals instead of hidden away in some proprietary lockbox. [44:04]What John learned about human nature by measuring social preferences and reputation effects in actual transactions as an economist — and during his time as a baseball card dealer. [51:52]John’s thoughts on critical thinking hierarchy, theory of mind, and what the bar scene in A Beautiful Mind got wrong about the Nash equilibrium. [57:54]How does someone develop theory of mind as an applicable skill? [1:03:09]How John came to win a poker tournament in Australia while killing time before a conference. [1:07:34]What prompted John to write The Voltage Effect: How to Make Good Ideas Great and Great Ideas Scale? [1:10:26]John addresses the replication and credibility crises in science, and their real-world consequences. [1:15:38]“Scaling is not a silver bullet problem. Rather, it is an Anna Karenina problem.” How to check the vital signs that determine if an idea is scalable, with Jonas Salk’s success in conquering polio by way of vaccination serving as an example. [1:19:36]Untended side effects of failing to understand spillovers while scaling — like when the introduction of tipping to the ridesharing dynamic presents drivers with a new set of problems, or when drivers exploit technical loopholes to ditch responsibility for rudely cancelling a customer’s pickup from afar. [1:28:09]Why did John have such a slow start entering the job market after getting his PhD? What was holding him back? [1:36:34]Is there any application for fractal mathematics to economics? [1:41:26]Scalable incentives, marginal thinking, optimal quitting, and building culture. [1:45:46]Why is StubHub one of John’s favorite apps? [2:07:46]Thoughts on blockchain as a rich source of data for behavioral economists. [2:09:10]How should a modern, uninitiated audience approach Adam Smith’s The Wealth of Nations? [2:12:05]Parting thoughts. [2:16:30]*For show notes and past guests, please visit tim.blog/podcast.For deals from sponsors of The Tim Ferriss Show, please visit tim.blog/podcast-sponsors.Sign up for Tim’s email newsletter (“5-Bullet Friday”) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim’s books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissFacebook: facebook.com/timferriss YouTube: youtube.com/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, Balaji Srinivasan, Sarah Silverman, Dr. Andrew Huberman, Dr. Michio Kaku, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Chapters
Four Sigmatic offers mushroom coffee that is third-party lab tested and has a 100% money-back guarantee.
00:00 - 03:06 (03:06)
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Four Sigmatic
Summary

Four Sigmatic offers mushroom coffee that is third-party lab tested and has a 100% money-back guarantee. They have also launched a new company called Allform, which makes premium customizable sofas and chairs that can be shipped directly to the buyer's door.

Episode
#566: John List — A Master Economist on Strategic Quitting, How to Practice Theory of Mind, Learnings from Uber, Optimizations to Boost Donations, the Primitives of Decision-Making, and How Field Experiments Reveal Hidden Realities
Podcast
The Tim Ferriss Show
The guest is a world-class performer and researcher who studies world-class performing companies and executives through the lens of data.
03:06 - 08:09 (05:02)
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Performance
Summary

The guest is a world-class performer and researcher who studies world-class performing companies and executives through the lens of data. They discuss the use of incentives in various areas such as families, companies, and manufacturing.

Episode
#566: John List — A Master Economist on Strategic Quitting, How to Practice Theory of Mind, Learnings from Uber, Optimizations to Boost Donations, the Primitives of Decision-Making, and How Field Experiments Reveal Hidden Realities
Podcast
The Tim Ferriss Show
This podcast discusses the use of clawback incentives as a tool to motivate individuals to work intensively over a period of time, with the promise of an incentive at the start of the week, which can be forfeited if they don't perform.
08:09 - 20:03 (11:53)
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Clawback Incentives
Summary

This podcast discusses the use of clawback incentives as a tool to motivate individuals to work intensively over a period of time, with the promise of an incentive at the start of the week, which can be forfeited if they don't perform. Clawback incentives are a reverse incentive scheme that encourages individuals to start their work week with a mindset of diligence.

Episode
#566: John List — A Master Economist on Strategic Quitting, How to Practice Theory of Mind, Learnings from Uber, Optimizations to Boost Donations, the Primitives of Decision-Making, and How Field Experiments Reveal Hidden Realities
Podcast
The Tim Ferriss Show
The Clawback, a fundraising tool that allows donors to take back their donation if certain conditions are not met, has been shown to be a successful incentive for better performance and long-term commitment to a cause.
20:03 - 25:04 (05:01)
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Incentives
Summary

The Clawback, a fundraising tool that allows donors to take back their donation if certain conditions are not met, has been shown to be a successful incentive for better performance and long-term commitment to a cause. The field experiment conducted by researchers provided insights on the effectiveness and durability of this incentive.

Episode
#566: John List — A Master Economist on Strategic Quitting, How to Practice Theory of Mind, Learnings from Uber, Optimizations to Boost Donations, the Primitives of Decision-Making, and How Field Experiments Reveal Hidden Realities
Podcast
The Tim Ferriss Show
Women tend to give more to charity and receive less recognition than men.
25:05 - 33:45 (08:39)
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Charitable Giving
The way tipping works at Uber includes the fact that people are more likely to tip more when it is face-to-face compared to when it is anonymous, and the prompt to tip only comes up after the ride is done when removed from the driver.
33:45 - 39:55 (06:09)
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Uber
Summary

The way tipping works at Uber includes the fact that people are more likely to tip more when it is face-to-face compared to when it is anonymous, and the prompt to tip only comes up after the ride is done when removed from the driver.

Episode
#566: John List — A Master Economist on Strategic Quitting, How to Practice Theory of Mind, Learnings from Uber, Optimizations to Boost Donations, the Primitives of Decision-Making, and How Field Experiments Reveal Hidden Realities
Podcast
The Tim Ferriss Show
The importance of proper checkbox design in improving app user experience and avoiding errors that may result in zero outcomes or unintended consequences.
39:54 - 46:32 (06:37)
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App Design
This episode explores the power of apologies in business, including how they can help undo bad experiences with customers and employees, and how companies like Lyft are using data to address societal problems.
46:33 - 1:01:34 (15:00)
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Business
Summary

This episode explores the power of apologies in business, including how they can help undo bad experiences with customers and employees, and how companies like Lyft are using data to address societal problems.

Episode
#566: John List — A Master Economist on Strategic Quitting, How to Practice Theory of Mind, Learnings from Uber, Optimizations to Boost Donations, the Primitives of Decision-Making, and How Field Experiments Reveal Hidden Realities
Podcast
The Tim Ferriss Show
The ability to understand and predict the thoughts and behaviors of others has tangible benefits, but how do we develop this skill?
1:01:35 - 1:10:44 (09:08)
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Theory of Mind
Summary

The ability to understand and predict the thoughts and behaviors of others has tangible benefits, but how do we develop this skill? It can be practiced through empathy and strategic activities like playing poker with set limits to increase repetition and learn to predict the reactions of others.

Episode
#566: John List — A Master Economist on Strategic Quitting, How to Practice Theory of Mind, Learnings from Uber, Optimizations to Boost Donations, the Primitives of Decision-Making, and How Field Experiments Reveal Hidden Realities
Podcast
The Tim Ferriss Show
The advantages of conducting field studies, including the ability to bypass the replicability crisis, researching at scale, and utilizing big data, are discussed.
1:10:44 - 1:19:34 (08:50)
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Science
The success of a project is dependent on the weakest link in the system, which only works as long as each feature is optimal, while the voltage effect causes a significant difference in results when scaling up from a Petri dish.
1:19:34 - 1:23:47 (04:12)
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Scaling Projects
Summary

The success of a project is dependent on the weakest link in the system, which only works as long as each feature is optimal, while the voltage effect causes a significant difference in results when scaling up from a Petri dish. Scaling is not a matter of finding a silver bullet solution but rather avoiding weak points, as in the Anna Karenina problem.

Episode
#566: John List — A Master Economist on Strategic Quitting, How to Practice Theory of Mind, Learnings from Uber, Optimizations to Boost Donations, the Primitives of Decision-Making, and How Field Experiments Reveal Hidden Realities
Podcast
The Tim Ferriss Show
The use of relevant fines and paying drivers to go pick somebody up has been found successful in reducing cancelled rides.
1:23:47 - 1:35:27 (11:39)
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ride cancellations
Summary

The use of relevant fines and paying drivers to go pick somebody up has been found successful in reducing cancelled rides. Both male and female drivers are paid the same rate card, although women seem to receive more in tips.

Episode
#566: John List — A Master Economist on Strategic Quitting, How to Practice Theory of Mind, Learnings from Uber, Optimizations to Boost Donations, the Primitives of Decision-Making, and How Field Experiments Reveal Hidden Realities
Podcast
The Tim Ferriss Show
Real world experimentation can lead to breakthroughs in higher-order computing and mathematical principles applied to real-world questions, specifically analytical solutions can lead to more accurate results.
1:35:26 - 1:45:42 (10:16)
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Mathematics
Summary

Real world experimentation can lead to breakthroughs in higher-order computing and mathematical principles applied to real-world questions, specifically analytical solutions can lead to more accurate results.

Episode
#566: John List — A Master Economist on Strategic Quitting, How to Practice Theory of Mind, Learnings from Uber, Optimizations to Boost Donations, the Primitives of Decision-Making, and How Field Experiments Reveal Hidden Realities
Podcast
The Tim Ferriss Show
Experts suggest that non-financial incentives can be cheap and effective solutions to encourage behavior change.
1:45:42 - 1:56:22 (10:39)
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Behavioral Economics
Summary

Experts suggest that non-financial incentives can be cheap and effective solutions to encourage behavior change. Governments around the world have been implementing these strategies in areas such as encouraging tax compliance.

Episode
#566: John List — A Master Economist on Strategic Quitting, How to Practice Theory of Mind, Learnings from Uber, Optimizations to Boost Donations, the Primitives of Decision-Making, and How Field Experiments Reveal Hidden Realities
Podcast
The Tim Ferriss Show
Life is full of decisions, and often times they are tough ones.
1:56:22 - 2:01:45 (05:23)
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Decision-making
Summary

Life is full of decisions, and often times they are tough ones. Whether it's in the workplace or in personal life, we are faced with situations where the odds may not be in our favor.

Episode
#566: John List — A Master Economist on Strategic Quitting, How to Practice Theory of Mind, Learnings from Uber, Optimizations to Boost Donations, the Primitives of Decision-Making, and How Field Experiments Reveal Hidden Realities
Podcast
The Tim Ferriss Show
This podcast episode discusses why women get paid less than men and how creating a culture that is open to negotiation can help prevent the gender pay gap.
2:01:45 - 2:08:02 (06:17)
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Gender Pay Gap
The underpinnings of behavioral economics are common sense and relevant to contemporary issues.
2:08:02 - 2:18:40 (10:38)
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Behavioral Economics
Summary

The underpinnings of behavioral economics are common sense and relevant to contemporary issues. When reading Wealth of Nations by Adam Smith, it's important to keep in mind modern insights and weaknesses of the system.

Episode
#566: John List — A Master Economist on Strategic Quitting, How to Practice Theory of Mind, Learnings from Uber, Optimizations to Boost Donations, the Primitives of Decision-Making, and How Field Experiments Reveal Hidden Realities
Podcast
The Tim Ferriss Show
The podcast host recommends starting the day with mushroom coffee and also shares a newsletter of interesting articles, books, and gadgets he comes across.
2:18:40 - 2:24:10 (05:29)
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Coffee
Summary

The podcast host recommends starting the day with mushroom coffee and also shares a newsletter of interesting articles, books, and gadgets he comes across. He offers a discount code for Four Sigmatic Mushroom Coffee in the episode.

Episode
#566: John List — A Master Economist on Strategic Quitting, How to Practice Theory of Mind, Learnings from Uber, Optimizations to Boost Donations, the Primitives of Decision-Making, and How Field Experiments Reveal Hidden Realities
Podcast
The Tim Ferriss Show
Learn how to customize a couch to fit your living space with options like adding an ottoman or changing the color and shape of the legs.
2:24:10 - 2:25:52 (01:42)
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Home Furnishings
Summary

Learn how to customize a couch to fit your living space with options like adding an ottoman or changing the color and shape of the legs. All Form sofas offer fast, free shipping and a 100-day trial period.

Episode
#566: John List — A Master Economist on Strategic Quitting, How to Practice Theory of Mind, Learnings from Uber, Optimizations to Boost Donations, the Primitives of Decision-Making, and How Field Experiments Reveal Hidden Realities
Podcast
The Tim Ferriss Show