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Episode

#397: Two Questions Every Entrepreneur Should Answer
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56:08
Published: Mon Nov 25 2019
Description

"If the customer doesn't scream, you don't have product-market fit." — Andy RachleffWelcome to another episode of The Tim Ferriss Show. This time, we have a slightly different episode—a takeover by Mike Maples, Jr.Mike Maples, Jr. (@m2jr) and his firm, Floodgate, have invested in and supported many of the startups you might recognize — including Twitter, Twitch, Lyft, Chegg, and Okta, among others — long before they were household names. He's been on the Forbes Midas List eight times in the last decade, but he's much more than a successful investor. Mike has also succeeded as both a founder and operating executive.He's also simply a great guy and the first person who really taught me how to angel invest. For more on that background, listen to my interview with Mike at tim.blog/mikemaples.In this episode, however, Mike speaks with Andy Rachleff (@arachleff), co-founder of Wealthfront and Benchmark Capital, about two of the biggest questions that should be on every start-up founder's mind: How do you reach "product-market fit" (a term that Andy coined), and how do they know when you've achieved it?Andy has known many of the start-up world's giants and synthesized their lessons, so you will also hear what Andy learned from Don Valentine of Sequoia, Scott Cook of Intuit, Reed Hastings of Netflix, Geoffrey Moore, Clay Christensen, Eric Ries, and Steve Blank.The audio from this conversation is from the premiere episode of Mike's brand-new podcast, Starting Greatness, which I encourage you check out. There are some incredible guests coming.So, if you like this conversation between Mike and Andy, be sure to subscribe to Starting Greatness on Apple Podcasts, Spotify, Overcast, or wherever you get your podcasts. You can also check out the website at greatness.floodgate.com, and on Twitter you can follow Mike at @m2jr and Andy at @arachleff.Please enjoy!This podcast is brought to you by Peloton, which has become a staple of my daily routine. I picked up this bike after seeing the success of my friend Kevin Rose, and I’ve been enjoying it more than I ever imagined. Peloton is an indoor cycling bike that brings live studio classes right to your home. No worrying about fitting classes into your busy schedule or making it to a studio with a crazy commute.New classes are added every day, and this includes options led by elite NYC instructors in your own living room. You can even live stream studio classes taught by the world’s best instructors, or find your favorite class on demand.Peloton is offering listeners to this show a special offer: Enter the code you heard during the Peloton ad of this episode at checkout to receive $100 off accessories with your Peloton bike purchase. This is a great way to get in your workouts, or an incredible gift. That’s onepeloton.com and enter the code you heard during the Peloton ad of this episode to receive $100 off accessories with your Peloton bike purchase.This podcast is also brought to you by 99designs, the global creative platform that makes it easy for designers and clients to work together to create designs they love. Its creative process has become the go-to solution for businesses, agencies, and individuals, and I have used it for years to help with display advertising and illustrations and to rapid prototype the cover for The Tao of Seneca. Whether your business needs a logo, website design, business card, or anything you can imagine, check out 99designs.You can work with multiple designers at once to get a bunch of different ideas, or hire the perfect designer for your project based based on their style and industry specialization. It's simple to review concepts and leave feedback so you'll end up with a design that you're happy with. Click this link (99designs.com/tim) and get $20 off plus a $99 upgrade.***If you enjoy the podcast, would you please consider leaving a short review on Apple Podcasts/iTunes? It takes less than 60 seconds, and it really makes a difference in helping to convince hard-to-get guests.For show notes and past guests, please visit tim.blog/podcast.Sign up for Tim’s email newsletter (“5-Bullet Friday”) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Interested in sponsoring the podcast? Please fill out the form at tim.blog/sponsor.Discover Tim’s books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissFacebook: facebook.com/timferriss YouTube: youtube.com/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Chapters
Tim Ferriss interviews world-class performers to learn their habits, routines, and favorite books, among other things, so listeners can apply and test them in their own life.
00:00 - 04:34 (04:34)
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Tim Ferriss
Summary

Tim Ferriss interviews world-class performers to learn their habits, routines, and favorite books, among other things, so listeners can apply and test them in their own life.

Episode
#397: Two Questions Every Entrepreneur Should Answer
Podcast
The Tim Ferriss Show
Andy Ratcliffe, co-founder of Wealthfront and Benchmark Capital, talks about two vital questions that every startup founder should consider.
04:34 - 10:17 (05:43)
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Startup
Summary

Andy Ratcliffe, co-founder of Wealthfront and Benchmark Capital, talks about two vital questions that every startup founder should consider. The Starting Greatness podcast features interviews with some of Silicon Valley's most prominent entrepreneurs, including Reed Hoffman and Sara Leary.

Episode
#397: Two Questions Every Entrepreneur Should Answer
Podcast
The Tim Ferriss Show
Entrepreneurs make the mistake of adjusting their product to what a potential customer wants instead of aiming for a sales yield greater than one, which indicates product-market fit.
10:17 - 15:43 (05:26)
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Entrepreneurship
Summary

Entrepreneurs make the mistake of adjusting their product to what a potential customer wants instead of aiming for a sales yield greater than one, which indicates product-market fit. Companies should limit product trials to 30 days and require a customer contract to ensure successful trials.

Episode
#397: Two Questions Every Entrepreneur Should Answer
Podcast
The Tim Ferriss Show
The mistake entrepreneurs often make is starting with the pragmatists and targeting the big market, instead of starting with early adopters who are the first people to adopt a new product.
15:43 - 21:59 (06:16)
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Entrepreneurship
Summary

The mistake entrepreneurs often make is starting with the pragmatists and targeting the big market, instead of starting with early adopters who are the first people to adopt a new product. The early majority wants a proof of concept before buying a product to solve their problem.

Episode
#397: Two Questions Every Entrepreneur Should Answer
Podcast
The Tim Ferriss Show
Reed's strategy to change Pure's business model from perpetual to subscription license led them to become a successful technical software company with over $100 million revenue.
21:59 - 26:47 (04:48)
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Business Strategy
Summary

Reed's strategy to change Pure's business model from perpetual to subscription license led them to become a successful technical software company with over $100 million revenue. By proving the efficacy of text ads versus display ads, they were able to reach the early majority and gain references to grow the market.

Episode
#397: Two Questions Every Entrepreneur Should Answer
Podcast
The Tim Ferriss Show
The key to a successful pivot is to keep your proprietary insight and find the right customer for it, rather than abandoning the idea.
26:47 - 31:35 (04:48)
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Business Strategy
Summary

The key to a successful pivot is to keep your proprietary insight and find the right customer for it, rather than abandoning the idea. Often, people may not respond positively to a new idea because they haven't been conditioned to like it, and pivoting requires finding a different market or business model to make it appealing.

Episode
#397: Two Questions Every Entrepreneur Should Answer
Podcast
The Tim Ferriss Show
The process of achieving product market fit is iterative and there will always be surprises, especially when targeting millennials who may prefer online communication to in-person conversation.
31:35 - 39:01 (07:26)
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Product Market Fit
Summary

The process of achieving product market fit is iterative and there will always be surprises, especially when targeting millennials who may prefer online communication to in-person conversation. This decision can also be influenced by external factors such as reading a relevant book that inspires a pivotal moment.

Episode
#397: Two Questions Every Entrepreneur Should Answer
Podcast
The Tim Ferriss Show
The speaker discusses the importance of identifying early adopters and targeting them in order to gain traction for a product or service.
39:01 - 45:43 (06:42)
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Business
Summary

The speaker discusses the importance of identifying early adopters and targeting them in order to gain traction for a product or service. The target should be individuals who are knowledgeable in the field and are likely to provide references to less educated people, can appreciate a good user experience, and are younger since they're more likely to be found at consumer internet companies.

Episode
#397: Two Questions Every Entrepreneur Should Answer
Podcast
The Tim Ferriss Show
The podcast discusses the advantages of being non consensus in the business industry and how it allows startups to have the time to adapt and succeed without fatal consequences, ultimately leading to more profit in the long run.
45:43 - 51:52 (06:08)
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Business
Summary

The podcast discusses the advantages of being non consensus in the business industry and how it allows startups to have the time to adapt and succeed without fatal consequences, ultimately leading to more profit in the long run.

Episode
#397: Two Questions Every Entrepreneur Should Answer
Podcast
The Tim Ferriss Show
Peloton is an indoor cycling bike that allows you to take live studio classes from the comfort of your own home.
51:52 - 56:00 (04:08)
listen on Spotify
Peloton
Summary

Peloton is an indoor cycling bike that allows you to take live studio classes from the comfort of your own home. With a variety of class options, you can choose from 45 minute classes, 20 minute burns, and different music genres, all at an affordable price.

Episode
#397: Two Questions Every Entrepreneur Should Answer
Podcast
The Tim Ferriss Show